BSM MART app privacy

Updated October 16, 2026 · YEN BSM LLC

This notice explains BSM MART app account and Chat features. For shopping, checkout, delivery, payments and store services, also read the BSM MART store privacy policy.

Account and Chat information

We store your name, verified email address, optional profile photo, account identifier, friend and membership connections, messages, shared photos, voice recordings, call history and notification device tokens. We use these to provide accounts, member connections, messaging, calling, notifications and support. Your name and profile photo are visible to your connections. Messages and shared media are available to the conversation participants.

Voice and video calls use a real-time communications service to connect participants. Calls are not recorded by the BSM MART app. Voice messages are recordings that you deliberately send and are stored as chat attachments. Email delivery and notification services process the information needed to deliver verification codes and alerts. Notification previews may appear on your device according to your phone settings.

Retention and deletion

Chat text, photos and voice messages are automatically removed after 60 days. Abuse reports are retained for up to 60 days for moderation. You can delete your own messages for everyone or hide conversation items for yourself. Photos saved by a recipient to their phone are outside our control.

Use Account → Delete account in the app, or delete your BSM MART app account on the web. Email verification is required. Deletion removes your profile, email, chat content, media, call history, notification registrations and sign-in access, and disables your invitations. It does not cancel existing orders. Purchase, payment, refund and referral accounting records may be retained separately for business and legal obligations; your app profile is anonymized. Previously created operational backups may retain data until their normal rotation. Contact us for questions about retained records or store data.

Chat community rules

By using Chat, you agree not to send illegal or abusive material, threats, harassment, hate speech, scams, spam, sexual exploitation, or content involving abuse of children. Share only content you have permission to share. Do not expose another person's private information without permission.

Some text is checked by an automatic local filter. No automatic filter catches every problem. Report a received message through Message options, or report a person through Conversation options. Reports are available to authorized BSM MART moderators, who can review reported content, remove messages and suspend abusive accounts. We do not send Chat content to a third-party AI moderation service.

You can block communication from a friend or member using Conversation options. Blocking stops messages and calls without changing membership levels, the referral network or accounting. Manage blocked accounts in Chat → Blocked accounts.

Contact

Questions, privacy requests and abuse concerns: support@bsmmart.com or BSM MART Contact Us.